1. Introduction
GT Pigeon Safety Nets respects the privacy of website visitors, customers and people who contact us regarding our installation services.
This Privacy Policy describes the types of information we may collect, why we collect it, how it may be used and the choices available to you.
By using this website or contacting us, you acknowledge the practices described in this Privacy Policy.
2. Information We May Collect
We may collect information that you voluntarily provide when requesting an inspection, quotation, installation or customer support.
This information may include:
- Your name.
- Your phone number or WhatsApp number.
- Your email address, when provided.
- Your locality, service address or general property location.
- Details about your apartment, villa, house, office or commercial property.
- The service you are interested in, including pigeon nets, safety nets, invisible grills or cloth hangers.
- Images, videos, measurements or property details shared for quotation purposes.
- Messages and communication exchanged with our team.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website, hosting provider or analytics services.
This may include:
- Internet Protocol address.
- Browser type and device type.
- Operating system.
- Pages visited and time spent on the website.
- Referring website or search engine.
- Approximate location based on technical information.
- Call, WhatsApp or contact-button interaction data.
This information is generally used to understand website performance, improve user experience and measure marketing effectiveness.
4. How We Collect Information
Information may be collected when you:
- Call our business phone number.
- Send us a message through WhatsApp.
- Submit a website contact or enquiry form.
- Request a quotation or free site inspection.
- Share property photographs, videos or measurements.
- Communicate with us through social media or online business listings.
- Visit and interact with our website.
5. How We Use Your Information
We may use the information collected for legitimate business and service-related purposes.
These purposes may include:
- Responding to your enquiry.
- Understanding your installation requirements.
- Scheduling a site inspection or installation.
- Preparing quotations and service estimates.
- Contacting you about service availability.
- Providing customer support and service updates.
- Processing payments and maintaining transaction records.
- Improving our website, services and customer experience.
- Measuring advertising and website performance.
- Preventing misuse, spam, fraud or security issues.
- Complying with applicable legal and regulatory obligations.
6. Service Enquiries and Quotations
When you request information about our services, we may use your contact and property details to understand the installation requirement and prepare an estimate.
The information may be shared internally with our installation team, technician or authorised service representative when necessary to inspect or complete the requested work.
Relevant service pages include:
7. Phone and WhatsApp Communication
When you call or contact us through WhatsApp, your phone number, profile information, messages and files shared during the communication may be visible to our team.
We use this information to respond to your enquiry, provide service details, share quotations and coordinate inspection or installation appointments.
WhatsApp is operated by a third party and is also subject to its own privacy policies and terms.
9. Website Analytics and Advertising
We may use website analytics, advertising measurement and conversion-tracking services to understand how visitors find and use our website.
These services may collect technical information such as device details, browser information, page interactions, approximate location and advertising identifiers.
This data may help us evaluate website performance, understand customer interest and improve advertising campaigns.
11. Payment Information
Payments may be made through cash, bank transfer, UPI or other available payment methods.
We may maintain payment references, invoice details and transaction records for accounting, warranty and customer-service purposes.
Sensitive banking or payment credentials should only be entered through authorised payment platforms. We do not request your banking password, card PIN or UPI PIN.
12. Data Retention
We may retain personal and service-related information for as long as reasonably necessary to respond to your enquiry, complete the service, maintain business records, manage warranty requests or comply with legal requirements.
Enquiry details that are no longer required may be deleted, anonymised or securely archived where appropriate.
13. Data Security
We take reasonable administrative and technical steps to protect the information under our control against unauthorised access, misuse, alteration, disclosure or loss.
However, no website, internet transmission, phone communication or digital storage system can be guaranteed to be completely secure.
You should avoid sharing unnecessary sensitive information through public forms, messages or unverified communication channels.
14. Your Choices and Rights
Depending on the circumstances and applicable law, you may contact us to:
- Ask what personal information we hold about you.
- Request correction of inaccurate contact or service details.
- Ask us to delete information that is no longer required.
- Withdraw consent for optional communication.
- Request that we stop promotional messages.
Certain records may need to be retained for legal, accounting, transaction, warranty or dispute-resolution purposes.
15. Promotional Communication
We may contact existing or prospective customers about requested services, quotations, appointments, offers or related installation solutions.
You may ask us to stop optional promotional communication by replying to the message or contacting us directly.
Service-related communication regarding an active enquiry, booking, payment or installation may continue where necessary.
16. Third-Party Websites and Platforms
Our website may contain links to Google Maps, WhatsApp, social media, payment services or other external platforms.
We do not control the privacy, security or content practices of third-party platforms. You should review their individual privacy policies before providing personal information.
17. Children's Privacy
Our website and installation services are intended for adults, property owners, tenants, authorised representatives and business customers.
We do not knowingly request personal information directly from children. A parent, guardian or authorised adult should contact us regarding services required for child safety.
18. Property and Installation Photographs
Customers may share property photographs or videos to help us understand measurements, access conditions and installation requirements.
We may also take photographs of completed work for internal records, quality checks or warranty purposes.
We will seek appropriate permission before using identifiable customer or private property photographs for promotional purposes where required.
19. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, technology or business practices.
The latest version will be published on this page with the updated date displayed near the beginning of the policy.
20. Contact Us
Contact GT Pigeon Safety Nets if you have questions about this Privacy Policy or would like to request a correction or deletion of your information.
GT Pigeon Safety Nets
Pigeon nets, safety nets, invisible grills and cloth hanger installation services across Chennai.